fbpx

Security & privacy

We are pleased that you are visiting our shop and would like to thank you for your interest in our company, our products and our websites. Protecting your privacy when using our websites is important to us. With 256Bit encryption, credit card clearing via iPayment, recurring security audits and more, LIGHTEU ensures maximum security when browsing our pages.

Please note the following information:

Collection, processing and use of personal data

You can visit our websites without us collecting any personal data from you. Personal data will only be collected if you provide us with it on your or our forties to carry out a contract, when opening a customer account or when you contact us. This data will be used solely to process the contract and process your enquiries without your express consent. Once the contract has been fully processed, your data will be blocked with respect to tax and commercial retention periods and deleted after these deadlines have expired.

In addition, personal information is collected when you sign up for our e-mail newsletter. This data is used by us for our own advertising purposes in the form of our e-mail newsletter, provided that you have expressly consented to it as follows:

“Please send me regular information about your product range by e-mail. I can unsubscribe from your newsletter at any time. ”

Data collection and use to process contracts and open a customer account

We collect personal data if you voluntarily provide us with it as part of your order, when contacting us (e.g. by contact form or e-mail) or when you open a customer account. The data that is collected is shown in the respective input forms. We use the data they provide to process and process your requests. Once the contract has been fully processed or your customer account has been deleted, your data will be blocked for further use and deleted after the expiry of the tax and commercial retention periods, unless you expressly enter into a further use of your Have consented to data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you below. It is possible to delete your customer account at any time and can be done either by sending a message to the contact option described below or by means of a designated function in the customer account.

Data use when signing up for the e-mail newsletter
When you sign up for our newsletter, we use the necessary or separate data you share to send you our e-mail newsletter on a regular basis (info@lighteu.de). The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or by a designated link in the newsletter.

Disclosure of personal data: Order processing

The personal data collected by us will be passed on to the transport company responsible for the delivery, as far as this is necessary for the delivery of the goods. We will share your payment details with the contracted credit institution as part of the processing of payments.

If you pay by credit card via PayPal or by direct debit via PayPal, we will pass on your payment details to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, as part of the payment process. More information on the data protection of PayPal (Europe) S.à r.l. et Cie, S.C.A. can be found here: https://cms.paypal.com/de/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=de_DE

Right of Withdrawal

Consumer revocation instructions for a contract in which the goods are delivered in a uniform delivery

Cancellation Terms
A consumer is any natural person who completes a legal transaction for purposes that cannot primarily be attributed to commercial or independent occupational activities.

Right of Withdrawal
You have the right to revoke this agreement within fourteen days without giving any reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods. To exercise your right of withdrawal, you must contact us (Insert: You must inform us (by using: name / company, address, telephone number, e-mail address and, if available, the fax number) of your decision to revoke this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the enclosed sample-withdrawal form, but this is not mandatory. In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation
If you revoke this agreement we will pay back any received payments, including the delivery expenses (with the exception of additional cost as an outcome of choosing another way for delivery instead of the favorable standard delivery offered by us), immediately and not later than fourteen days after your notice of revocation reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
-To [LightEU GmbH, info@lighteu.de, Auf dem Kummgraben 7,53343 Wachtberg]:
-Hereby REVOKE (s) I/We (*) the contract concluded by me/US (*) concerning the purchase of the following goods (*)/The provision of the following services (*)
-Ordered on (*)/received am (*)
-Name of the consumer (s)
-Address of the consumer (s)
-Signature of the consumer (s) (on paper only)
-Date
—————————————
(*) Delete the incorrect.

Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods which can quickly spoil or whose expiry date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract but which cannot be delivered until 30 days after conclusion of the contract and whose current value depends on fluctuations in the market to which the trader has no influence;
for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery;
for the delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

Revocation instruction for consumers for a contract for several goods which the consumer has ordered in the context of a single order and which are delivered separately

Cancellation Terms
A consumer is any natural person who completes a legal transaction for purposes that cannot primarily be attributed to commercial or independent occupational activities.

Right of Withdrawal
You have the right to revoke this agreement within fourteen days without giving any reasons. The withdrawal period shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, has or has taken possession of the last product. In order to exercise your right of revocation, you must send us (LightEU GmbH, info@lighteu.de, Auf dem Kummgraben 7,53343 Wachtberg) by means of a clear explanation (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract, Inform. You can use the enclosed sample-withdrawal form, but this is not mandatory. In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation
If you revoke this agreement we will pay back any received payments, including the delivery expenses (with the exception of additional cost as an outcome of choosing another way for delivery instead of the favorable standard delivery offered by us), immediately and not later than fourteen days after your notice of revocation reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
-To [LightEU GmbH, info@lighteu.de, On the Kummgraben 7,53343 Wachtberg]:
-Hereby REVOKE (s) I/We (*) the contract concluded by me/US (*) concerning the purchase of the following goods (*)/The provision of the following services (*)
-Ordered on (*)/received am (*)
-Name of the consumer (s)
-Address of the consumer (s)
-Signature of the consumer (s) (on paper only)
-Date
—————————————
(*) Delete the incorrect.

Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not exist for contracts

for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods which can quickly spoil or whose expiry date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract but which cannot be delivered until 30 days after conclusion of the contract and whose current value depends on fluctuations in the market to which the trader has no influence;
for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery;
for the delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

Consumer’s right of revocation for a contract for the delivery of a product in several partial services or pieces

Cancellation Terms
A consumer is any natural person who completes a legal transaction for purposes that cannot primarily be attributed to commercial or independent occupational activities.

Right of Withdrawal
You have the right to revoke this agreement within fourteen days without giving any reasons. The period of withdrawal shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, has or has taken possession of the last part-shipment or the last piece. To exercise your right of revocation, you must use us ([LightEU GmbH, Auf dem Kummgraben 7,53343 Wachtberg] for this purpose, and deposit the address in Settings DE.]) By means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample-withdrawal form, but this is not mandatory. In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation
If you revoke this agreement we will pay back any received payments, including the delivery expenses (with the exception of additional cost as an outcome of choosing another way for delivery instead of the favorable standard delivery offered by us), immediately and not later than fourteen days after your notice of revocation reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
-To [LightEU GmbH, info@lighteu.de, Auf dem Kummgraben 7,53343 Wachtberg]:
-Hereby REVOKE (s) I/We (*) the contract concluded by me/US (*) concerning the purchase of the following goods (*)/The provision of the following services (*)
-Ordered on (*)/received am (*)
-Name of the consumer (s)
-Address of the consumer (s)
-Signature of the consumer (s) (on paper only)
-Date
—————————————
(*) Delete the incorrect.

Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not exist for contracts

for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods which can quickly spoil or whose expiry date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract but which cannot be delivered until 30 days after conclusion of the contract and whose current value depends on fluctuations in the market to which the trader has no influence;
for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery;
for the delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature;
The delivery of audio or video recordings or computer software in a sealed pack if the seal has been removed after delivery;


The right of withdrawal does not exist for contracts

for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods which can quickly spoil or whose expiry date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract but which cannot be delivered until 30 days after conclusion of the contract and whose current value depends on fluctuations in the market to which the trader has no influence;
for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery;
for the delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of digital content which are not prefabricated and for the production of which an individual selection or determination by the consumer is relevant or which is clearly based on the personal needs of the Consumers.
The right of withdrawal expires prematurely if we have only started with the execution of the contract, after you have given your express consent and at the same time have confirmed your knowledge that you have your right of withdrawal with the commencement of the performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.

Customer review request by Trusted Shop

You may have given the following consent after your order:

“Yes, I would like to” evaluate my purchase later “and be reminded by trusted shops once by e-mail of the delivery of a rating. I can revoke my consent at any time. ”

If you have given us your above-mentioned express consent, we will send your e-mail address to Trusted Shops GmbH for the request for a dealer review of the related service via the Trusted Shops dealer rating system, Subbelrather St. 15c, 50823 Cologne to send you an email in memory of submitting a review. This consent can be revoked at any time with effect for the future (e.g. by e-mail to our e-mail address mentioned in the imprint).

Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser the next time you visit (persistent cookies). You can set your browser to be informed about the setting of cookies and to decide on their acceptance individually or to exclude the acceptance of cookies for certain cases or in general. Bei der Nichtannahme von Cookies kann die Funktionalität unserer Website eingeschränkt sein.

Web Analysis Service

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States.

However, if IP anonymisation is activated on this website, Google will first shorten your IP address within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the website provider Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage to the website provider.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from capturing the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of such data by using the browser plugin available at the following link Download and Install: www.tools.google.com/dlpage/gaoptout?hl=de

It is noted that this website uses Google Analytics with the extension “_ anonymizeIp ()” and therefore IP addresses are only processed in a shortened way in order to exclude a direct personal relationship.

This website uses etracker GmbH (www.etracker.com) technologies to collect and store data for marketing and optimization purposes. Aus diesen Daten können unter einem Pseudonym Nutzungsprofile erstellt werden. Hierzu können Cookies eingesetzt werden. Cookies are small text files that are stored locally in the cache of the site visitor’s Internet browser. Die Cookies ermöglichen die Wiedererkennung des Internet-Browsers. The data collected with the etracker technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the consent of the person concerned. Data collection and storage can be objected to at any time with effect for the future. In order to object to data collection and storage of your visitor data for the future, you can obtain an opt-out cookie from etracker at the following link, which means that no visitor data of your browser is collected and stored at etracker in the future Become: http://www.etracker.de/privacy?et=V23Jbb

The opt-out cookie is called “cntcookie” and is set by “etracker.” Please do not delete this opt-out cookie as long as you want to maintain your contradiction. Visit the Internet address below for more information about etracker’s privacy policy: http://www.etracker.com/de/datenschutz.html

Use of Facebook plugins

Our website uses so-called social plugins (“plugins”) of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social plug-in from Facebook” or “Facebook Social plugin.” An overview of the Facebook plugins and their appearance can be found here:https://developers.facebook.com/docs/plugins

Wenn Sie eine Seite unseres Webauftritts aufrufen, die ein solches Plugin enthält, stellt Ihr Browser eine direkte Verbindung zu den Servern von Facebook her. Der Inhalt des Plugins wird von Facebook direkt an Ihren Browser übermittelt und in die Seite eingebunden. Through this integration, Facebook receives the information that your browser has called the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged on to Facebook. This information (including your IP address) is transmitted from your browser directly to a server from Facebook to the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. Wenn Sie mit den Plugins interagieren, zum Beispiel den “Gefällt mir”-Button betätigen oder einen Kommentar abgeben, wird diese Information ebenfalls direkt an einen Server von Facebook übermittelt und dort gespeichert. Die Informationen werden außerdem auf Ihrem Facebook- Profil veröffentlicht und Ihren Facebook-Freunden angezeigt.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings to protect your privacy, can be found in the data protection notices of Facebook:http://www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before you visit our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

Retargeting/Remarketing

-This website uses retargeting technology from Google Inc. (“Google”). This makes it possible to target visitors to our website with personalised, interest-based advertising that has already been interested in our shop and our products. The advertising material is displayed on the basis of a cooky-based analysis of the former usage behaviour, although no personal data is stored. In cases of retargeting technology, a cookie is stored on your computer or mobile device to collect anonymised data about your interests and thus customize advertising to the stored information. These cookies are small text files that are stored on your computer or mobile device. This will show you ads that are highly likely to suit your product and information interests. You can permanently object to the setting of cookies for ad specifications by downloading and installing the browser plug-in available at the following link:

https://www.google.com/settings/ads/onweb/

More information and the privacy policy regarding advertising and Google can be found here:

http://www.google.com/privacy/ads/

Your rights and contact

“As a person affected, you have the following rights:
• in accordance with Article 15 of the GDPR, the right to
The extent of the scope of the report therein on
Require your personal data processed by us;
• in accordance with Article 16 of the GDPR, the right to require the correction of incorrect or completion of your personal data stored with us;
• in accordance with Article 17 of the GDPR, the right to request the deletion of your perso-nen-related data stored with us, unless further processing is carried out
-to exercise the right to freedom of expression and information;
-to fulfil a legal obligation;
-for reasons of public interest o-der
-to assert, exercise or defend legal claims
What is needed;
• in accordance with Article 18 of the GDPR, the right to require the restriction of the processing of your perso-related data, insofar as
-the accuracy of the data is disputed by you;
-processing is illegal but you refuse to delete it;
-we no longer need the data, but you need it to assert, exercise or defend legal claims, or
-you have objected to the processing in accordance with Article 21 of the GDPR;
• in accordance with Article 20 of the GDPR, the right to obtain your personal data that you have provided us with in a structured, common and machine-reading format or to request transmission to a responsible person;
• under Article 77 of the GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company seat. ”